Find useful answers or any questions based on energy storage systems


LiFePO4 battery cells are among the safest Lithium-ion batteries on the market. The cell chemistry makes a thermal runaway overheating almost impossible. The cells are inherently safe even under extreme conditions and therefore they don't pose a fire risk.LiFePO4 battery are characterised by a high cycle stability which translates into a long lifetime even under intensive load conditions.

This is also a matter of great concern to us. After long-term improvement and verification, our packaging is now very safe and reliable. When you open the package, you will definitely feel our sincerity.

24 hours after-service consultancy just for you and to make your problem to solve easily. You can also write to dyness.us@dyness-tech.com


You can refer to the user manual to change the dial settings, or check whether the communication cable is in poor contact, if still not work, please contact our after-sales team.

Our batteries can compatible with the leading brands in the market, such as Victron, SMA, Goodwe, Imeon, Solis, SAJ, Growatt, Luxpower, Voltronic, Deye etc.


Stop charging

Stop charging and find out the cause of the trouble.


Because the charging voltage is too low, you can try to adjust charging voltage at 53.5V or 54V.

Battery data status is abnormal. battery gets into over-discharged protection, you can read the battery information on the monitor.

It could be a power connection short-circuit, you can turn off the battery, check the cause of the short circuit.

Battery capacity become smaller, you can storage battery replacement or add more modules.


Please go to the download center of Dyness official website to download the relevant type of online user manual Or consult customer service.

Yes. We are specialized in the R&D, production and sales of renewable energy storage solutions and Li-ion power battery systems. It currently runs two production factories in China, located in the cities of Yangzhou and Taizhou, both in the eastern province of Jiangsu.

Sure, we can arrange the shipment to most places as required.